Senior UX Director

4 weeks ago

Chicago, Illinois, United States Dentsu Full time

About the Role:

We are seeking a highly experienced User Experience Lead to join our dynamic team focused on driving innovative digital transformations.

As a leader in UX, you will bring over 10 years of experience to shape engaging, user-centered designs that elevate the overall experience.

The ideal candidate will have a proven track record of leading high-impact design projects, creating intuitive and compelling user interfaces, and fostering collaboration across teams.

Key Responsibilities:

  • Collaborate with Creative Directors, UI Design and UX Leads, to craft best-in-class digital experiences across web and mobile platforms.
  • Conduct research into competitive and industry-leading designs to inform strategic user experiences.
  • Define user experiences including user flows, wireframes and interaction design, from initial concepts to dev-ready assets.
  • Refine user experience designs based on insights including customer feedback, quantitative data and usability findings.
  • Effectively communicate and present the rationale behind experience design decisions to clients.
  • Collaborate with cross-functional teams to ensure technical feasibility, meet project requirements, and achieve client satisfaction.
  • Build trusted relationships with clients, showcasing a deep understanding of their challenges and delivering innovative solutions that exceed expectations.
  • Provide guidance and mentorship to junior UX designers, offering direction to enhance the quality and effectiveness of their work.

Qualifications:

  • 10+ years of experience in User Experience Design or related field.
  • 2+ years in an ACD, UX or UX Lead role.
  • Bachelor's degree in User Experience Design, Human Factors, Interaction Design, or a related discipline.
  • A robust portfolio demonstrating exceptional UX design and user-centered thinking that has successfully driven business results.
  • Agency or consultancy experience focused on digital, interactive, or customer experience design preferred.
  • Expertise in UX tools, particularly Figma and FigJam.
  • Extensive experience with complex design systems and the ability to scale them effectively.
  • Strong leadership skills, with the ability to inspire and mentor creative teams.
  • Passion for pushing design boundaries and delivering cutting-edge user experiences.

About Dentsu:

Dentsu is an integrated growth and transformation partner to the world's leading organizations.

Founded in 1901 in Tokyo, Japan, and now present in more than 110 markets, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients.

Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society.

Find out more:

We are champions for meaningful progress and we strive to be a force for good-for our people, for our clients, for the industry and for our society.

We keep our people at the center, creating space for growth, understanding and learning so they can thrive.

We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment.

Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

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