Customer Service Liaison
7 days ago
At Sentry, we're committed to delivering exceptional customer service. As a Customer Service Liaison, you'll be the first point of contact for our customers, providing timely and accurate assistance with their inquiries. This role requires excellent communication skills, both verbal and written, as well as the ability to navigate multiple systems and technologies to resolve customer issues efficiently.
The ideal candidate will have a high school diploma and proficiency in Spanish, although not required. They will also possess good human relations skills, basic critical thinking, creativity, and problem-solving skills to provide positive resolution to customer concerns.
- This is a full-time position that includes nights, weekends, and holidays. The work environment is fast-paced, and the ability to meet or exceed attendance requirements is crucial.
Benefits
Sentry offers a competitive compensation package, including base pay, uncapped commission structure, and an end-of-year bonus. We also provide paid training, guaranteed commissions during training, shift differential for hours worked after 6:00 PM local time, and a generous Paid-Time Off plan. Our benefits include meal subsidy, 401(K) plan with dollar-for-dollar match on the first eight percent, immediate vesting, and tuition reimbursement.
In addition, Sentry provides opportunities for ongoing professional development and growth, making it an attractive choice for those looking to advance their careers in customer service.
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