Engagement Team Lead

5 days ago


Moose Lake, Minnesota, United States Members Cooperative Credit Union Full time
Job Summary

We are seeking a highly motivated and experienced Engagement Supervisor to lead our team in establishing, developing, and retaining long-term relationships with our members. The successful candidate will be responsible for meeting or exceeding sales and service goals, while providing exceptional member experiences and driving branch growth.

Key Responsibilities
  • Lead a team of Engagement Specialists to execute on branch action plans and support branch growth goals.
  • Develop and implement strategies to improve member satisfaction and loyalty.
  • Collaborate with the leadership team to identify opportunities for growth and improvement.
  • Provide coaching and development opportunities to team members to enhance their skills and knowledge.
  • Participate in community events and outreach activities to increase the credit union's visibility and build relationships with members.
Requirements
  • High school diploma or equivalent; and a minimum of four years' experience in a financial setting or a related field.
  • Proven experience setting and surpassing sales, service, and profit goals.
  • Financial Wellness Certification – register within 6 months of accepting position.
About Us

Members Cooperative Credit Union is an equal opportunity employer committed to creating an inclusive and diverse work environment. We value the unique perspectives and experiences of our employees and strive to provide opportunities for growth and development.



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