Bookstore Team Member

2 weeks ago


Cedar Rapids, Iowa, United States InsideHigherEd Full time
Job Summary:

As a Bookstore Team Member at Kirkwood Community College, you will provide exceptional customer service to students, faculty, and staff. Your primary responsibilities will include greeting and checking out customers, facilitating an outstanding customer experience, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Regular and consistent attendance at work.
  • Facilitate an outstanding customer experience by giving exemplary customer service.
  • Greet and check out customers.
  • Effectively communicate with customers and team.
  • Clean and straighten merchandise and store.
  • Fold clothing and stock shelves.
  • Answer questions and provide resources on campus.
  • Assist students with purchasing decisions.
  • Perform other related work duties as assigned.

Performance Expectations:
  • Communicate in a clear and effective manner.
  • Maintain a positive attitude.
  • Able to work independently and with others.
  • Manage tasks and time efficiently.
  • Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.

Physical Activities:
The position involves working on a sales floor. Occasional pushing, pulling, and viewing a computer. Frequent reaching and close visual work. Constant standing, operating a cash register, and lifting.

Requirements:
High School completion. Must be at least 17 years old. Cash handling, register, and customer service experience preferred.
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