Night Auditor

3 days ago


Houston, Texas, United States Crescent Hotels & Resorts Full time
{"title": "Night Auditor", "description": "Job Summary

We are seeking a highly motivated and detail-oriented Night Auditor to join our team at Crescent Hotels & Resorts. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, as well as providing exceptional customer service to our guests.

Key Responsibilities
  • Balance room, restaurant, and bar revenues, post and balance charges and settlements, maintain files, and reset systems for next-day operations.
  • Prepare daily restaurant revenue report data by auditing point-of-service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out, and settlements by type and cashier.
  • Run audit reports and input revenue/expenses/allowances to generate daily reports.
  • Resolve guest-related issues and complaints.
  • Manage overnight front desk operations and work with hotel security to ensure safety measures are maintained.
Requirements
  • At least one year of previous hotel night audit or hotel front desk experience required.
  • Flexible to work any overnight shift, including holidays and weekends.
  • Must have the ability to communicate in English.
  • Basic mathematical skills and ability to make accurate mathematical calculations.
  • Previous direct customer service experience.
Benefits
  • Medical, dental, and vision insurance.
  • Matching 401(k).
  • Employee assistance program.
  • Free life insurance.
  • Paid time off.
  • Holiday pay.
  • Hotel discount program.
  • Free lunch.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

", "company": "Crescent Hotels & Resorts"}
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