Laboratory Technical Services Coordinator

2 days ago


GondrecourtleChâteau, Grand Est, United States Minnesota Visiting Nurse Agency Full time

Job Summary: We are seeking a highly skilled and detail-oriented Technical Services Coordinator to join our team at Minnesota Visiting Nurse Agency. This full-time role will primarily work evenings, with potential for mid-shift or evening shifts on weekends. The purpose of this position is to support a designated section of the laboratory, collaborating with laboratory teams, customers, and affiliates to provide exceptional customer service. Key Responsibilities:

  • Answer incoming phone calls, responding to customer needs and issues without transferring calls to other sections of the laboratory.
  • Call and document critical values to providers, utilizing the electronic health record and laboratory information system.
  • Monitor pending logs and communicate with technical staff to ensure testing is not delayed.
  • Operate laboratory equipment as assigned by management after proper training.
  • Perform administrative support work, including entry of test results and departmental inventory management.
Requirements:
  • Associate's degree in arts or science, or equivalent combination of education and experience.
  • One year of experience in the laboratory and customer service skills.
  • Certification as a Medical Laboratory Technician (MLT) ASCP, or Clinical Laboratory Technician (CLT) NCA.
About the Role: This is a critical position that requires strong communication and problem-solving skills, with a focus on delivering exceptional customer service. If you are a detail-oriented and organized individual with a passion for laboratory work, we encourage you to apply for this exciting opportunity.

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