IT Business Systems Analyst Senior

2 weeks ago

Austin, Texas, United States City of Austin Full time
Job Summary

We are seeking a highly motivated and experienced IT Business Systems Analyst Senior to join our team at the City of Austin. As a key member of our organization, you will play a critical role in analyzing and improving our business processes and systems.

Key Responsibilities
  • Partner with stakeholders to define business requirements and systems goals.
  • Lead requirements gathering sessions to elicit requirements, specifications, and recommendations related to potential IT solutions.
  • Develop and maintain complex models, use cases, process flows, specifications, diagrams, and charts to provide direction to developers, designers, and vendors.
  • Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems.
  • Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
  • Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions.
  • Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts.
  • Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization.
Requirements
  • Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures.
  • Knowledge of legacy and web-based systems interfaces.
  • Knowledge of importing data for use in report software, spreadsheets, graphs, and flow charts.
  • Knowledge of cost-benefit analysis and total cost of ownership modeling.
  • Skill in performing requirements development, process modeling, reporting, and project management tools.
  • Skill in developing process models and data flow diagrams using industry-standard modeling techniques.
Preferred Qualifications
  • Experience gathering and documenting business and technical requirements for SaaS software implementations.
  • Experience facilitating workshops and collaborative sessions to align stakeholders on project objectives and requirements.
  • Experience delivering data-driven recommendations and presenting findings to varied audiences, including peers, stakeholders, leadership, and executives.
  • Experience with change management and business process reengineering.
What We Offer

As a City of Austin employee, you will have access to a comprehensive benefits package, including medical, paid leave time, retirement plan, training opportunities, and more. We are committed to providing a work environment that is inclusive, diverse, and supportive of our employees' growth and development.

Please note that this position requires a Criminal Background Investigation. The City of Austin is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation.

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