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Program Manager

2 months ago

Morrisville, United States Lenovo Full time

About Our Team

Lenovo's Cloud Service Provider (CSP) Segment is seeking a qualified professional to lead our Account Core team in managing new business opportunities, RFP bidding, contract management, customer scorecards, quarterly business reviews, and account-based initiatives.

Key Responsibilities

• Lead the Extended Account team as a functional team with direct customer-facing roles on RFP bidding, contract management, customer scorecards, quarterly business reviews, and account-based initiatives.

• Develop and implement account priorities and strategies to guide the team in consistent customer engagements.

• Create a functional team map and customer playbook for team education on customer requirements.

• Ensure end-to-end team and process execution as designed, identifying and communicating gaps and escalating issues as required.

• Identify gaps to customer expectations, assign owners, and track weekly by priority.

Requirements

• Background in Compute, Storage, or GPU product lines is required.

• 10+ years of project management experience with a focus on customer program management.

Preferred Qualifications

• Ability to thrive in a fast-paced, dynamic multi-culture environment and collaborate with global function teams across different time zones.

• Work experience in OEM/ODM/System Integration companies in the Data Center industry is preferred.

• Senior-level project management skills; PMI certification is preferred but not required.

• Strong interpersonal skills and business sense on financial P&L analysis, MBA degree is a plus.

• Familiarity with MS Excel, PowerPoint, and project schedule tools.