Bartender

4 weeks ago


New York, New York, United States Arlo Williamsburg Full time
Job Overview

Arlo Hotels, a pioneering lifestyle hotel, is seeking a charismatic Bartender to join our team. If you're passionate about delivering exceptional guest experiences, driven by a desire to exceed expectations, and clever in your approach, we want to hear from you.

The Bartender plays a vital role in creating an unforgettable experience for our guests. Your responsibilities will include taking orders, crafting beverages, serving drinks, and building a loyal clientele. You'll be expected to utilize your skills, knowledge, and personality to provide a memorable experience that exceeds our guests' expectations.

Key Responsibilities

  • Treat guests with courtesy and respect in various situations
  • Embody honesty and integrity in all interactions
  • Report any accidents or incidents immediately
  • Acknowledge guests with eye contact and use their names whenever possible
  • Report guest concerns to management in a timely manner

Specific Duties

  • Acknowledge all bar guests promptly, even during busy periods
  • Take guests' food and beverage orders, utilizing salesmanship techniques and making recommendations
  • Read guests' preferences when making suggestions
  • Input orders into the POS system accurately
  • Develop a strong knowledge of house cocktails and standard recipes
  • Be familiar with our wine list and prepared to answer questions
  • Prepare beverages, including coffee, for bar guests and service bar
  • Open wine and champagne bottles using proper wine service techniques
  • Anticipate guests' needs, respond promptly, and acknowledge all guests
  • Interact with guests, supervisors, and co-workers in a courteous and professional manner
  • Proactively resolve guest complaints
  • Act with integrity and honesty, and alert management to any issues that may arise
  • Monitor and maintain the cleanliness, sanitation, and organization of the bar
  • Properly mark bar guests for each course in advance of food delivery
  • Anticipate guests' needs and maintain menu knowledge throughout employment
  • Alert management to great guests, big spenders, distributors, and anyone else who deserves extra attention
  • Ensure accuracy of guest checks and process payments promptly
  • Handle cash correctly and provide correct change
  • Close out cash checks for the floor in a timely manner
  • Complete end-of-night closing checks
  • Notify management of any pertinent information related to the shift
  • Follow responsible alcohol practices, including carding guests who appear under 40
  • Follow health department procedures, including best practice notes behind the bar

Requirements

  • 40 hours of classes in a professional bartending program

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