SAP Order to Cash Manager

4 weeks ago

Pierre, South Dakota, United States Cardinal Health Full time
Job Summary

Cardinal Health is seeking a highly skilled SAP Order to Cash Manager to join our team. As a key member of our Pharmaceutical IT department, you will be responsible for delivering and maintaining the Pharma SAP OTC functions as part of the SAP Center of Excellence. This role will involve managing the Order to Cash functionality that supports the Pharma business segment, ensuring IT controls, SOX compliance, and audit findings in OTC functional areas of the SAP Pharma platform.

Key Responsibilities

  • Execution and management of the Order to Cash functionality that supports the Pharma business segment.
  • Responsible for IT Controls, SOX compliance, and Audit findings in OTC functional areas of SAP Pharma platform.
  • Lead in IT, service delivery, strategy alignment to drive tactical solutions and stakeholder management.
  • Overall solution ownership of Incidents, defects, enhancements, and new build for OTC.
  • Closely follows the strategic direction set by the segment and executes on priority goals.
  • Completing effort estimates, preparing proposals, and collaborating with functional partners to deliver solutions for value-add business functions.
  • Driving end-user satisfaction by using specific metrics.
  • Influencing internal and external clients to leverage out-of-the-box solutions and reducing customizations.
  • Planning, monitoring, organizing, and overseeing projects.
  • Attract, retain, and develop talent.
  • Maintain strategic relationships with all key stakeholders.
  • Customer-focused and deep understanding of business needs.
  • Identifying synergies and optimization areas within the domain and manage the execution.
  • Provide leadership and direction to the teams during problem-solving and crisis management.
  • Closely work with infrastructure teams to ensure a reliable and stable operations.
  • Complies and enforces adoption of Solution discover, documentation, Hypercare, and build-to-run transition to our support partners.
  • Supports the Vertex 6.0 Tax Software, 3rd party application, for pharmaceutical segment.
  • Supports the Pharma ordering channels integration with SAP and associated application. Accountable for driving BRMS support with our Run partners.
  • Responsible for the KPI's and BPM metrics that support current and future Pharma business units on SAP.

Requirements

  • Bachelor's Degree in related field preferred or equivalent work experience preferred.
  • 12 years experience in SAP OTC Build/Run preferred.
  • Full-Cycle SAP OTC implementation.
  • SAP OTC Solution discovery, Options analysis, and Build guidance.
  • Strong collaboration and leadership skills.
  • Strong business acumen in pharmaceutical wholesale distribution space.
  • Superior knowledge of processes and technology with deep hands-on knowledge in all the areas of OTC domain.
  • Strong experience in translating business requirements into technical capabilities and solutions.
  • Prior work experience in Sales and Distribution module within SAP ECC or S/4 HANA Enterprise Management and Vistex knowledge is a plus.
  • Proficiency with ASAP (Accelerated SAP) Waterfall and Agile methodologies.
  • Strong experience in completing effort estimates, preparing proposals, and collaborating with our functional partners to deliver quality business solutions.
  • Prior experience with managing highly skilled onsite and offshore teams.
  • Superior experience of identifying and resolving issues between team members or other teams.
  • Ability to develop individuals and teams.
  • Excellent oral and written communication skills.
  • Excellent organizational skills.
  • Experience in managing Demand (projects) and Supply (Resources).
  • Following additional skills/experience is a plus.
  • SAP pricing integration with Vistex is a plus.
  • SAP Integration with Warehouse Management systems.
  • SAP Integration with Order Management systems.
  • Complex pricing procedures in SAP ECC, pricing tables, and conditions.
  • Key integrations points between SD and Finance (FICO).
  • Experience in providing direction to the teams in managing and troubleshoot complex interfaces involving multiple systems (e.g. SalesForce, Order Express (Web Order Entry), Manhattan, SAP MDG, IBM MDM, IDM, EDI, ECM, etc.) and middleware applications.

What We Offer

Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

  • Medical, dental, and vision coverage.
  • Paid time off plan.
  • Health savings account (HSA).
  • 401k savings plan.
  • Access to wages before payday with myFlexPay.
  • Flexible spending accounts (FSAs).
  • Short- and long-term disability coverage.
  • Work-Life resources.
  • Paid parental leave.
  • Healthy lifestyle programs.

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