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Senior GIS Instructor

2 months ago


Charlotte, North Carolina, United States Esri Full time
Job Summary

We are seeking a highly skilled and experienced GIS professional to join our team as a Principal Instructor. As a key member of our training team, you will be responsible for delivering high-quality training programs to our customers, leveraging your expertise in Esri's software capabilities to empower them with the skills they need to succeed.

Key Responsibilities
  • Develop and deliver training programs through various formats, including in-person, virtual, and hybrid offerings, to enhance users' proficiency in ArcGIS software.
  • Identify and address skill gaps through targeted training sessions and workshops, providing ongoing support and guidance to users.
  • Collaborate with customers to understand their business processes and requirements, providing guidance and training on best practices for designing and implementing sustainable GIS workflows.
  • Actively promote the adoption of ArcGIS across customer groups, identifying potential use cases and demonstrating its value through facilitation.
  • Develop compelling narratives and visualizations to effectively communicate the impact of GIS, collaborating with Content Development and Creation teams to create engaging content.
Requirements
  • 8+ years of professional experience leveraging Esri's software capabilities.
  • 5+ years of experience in ArcGIS Enterprise or Enterprise Geodatabases.
  • 2+ years of professional experience in classroom facilitation and instructional delivery.
  • Ability to handle multiple responsibilities while prioritizing student needs.
  • Strong listening skills and the ability to incorporate feedback to continuously improve instructional delivery and course materials.
  • Proven ability to collaborate with multiple cross-functional teams.
  • Excellent verbal and written communications skills.
  • 20% travel time within the year to support an average of 10-15 onsite customer training sessions per year.
  • Bachelor's in Geography, Geographic Information Systems (GIS), Computer Science, Physical Sciences, Engineering, Information Science, or related field.
Preferred Qualifications
  • Familiarity with web-based meeting tools.
  • Completion of an Esri technical certification and facilitation certification.
  • Demonstrated technical writing ability.
  • Up to 40% travel time, including international travel, to support an additional 10-15 customer engagements.
  • Master's in Geography, Geographic Information Systems (GIS), Computer Science, Physical Sciences, Engineering, Information Science, or related field.
About Esri

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.