Restaurant Operations Supervisor
4 weeks ago
We are a full-service restaurant, cocktail bar, and coffee shop operating in the Dogpatch neighborhood of San Francisco for 19 years.
Our new location in the Letterman Digital Arts Center in the Presidio is set to open in January 2025.
Career Opportunity
We are looking for an experienced Restaurant Operations Supervisor to join our team.
This role is available immediately.
Job Summary
The successful candidate will be responsible for overseeing the dining room service operations, ensuring excellent customer experience, and supporting the General Manager and Assistant General Manager in daily tasks.
This includes scheduling, training, leading, and enforcing policies to maintain a welcoming, friendly, and professional environment.
Key Responsibilities:
- Provide exceptional self-guided and self-motivated dining room customer service and supervising skills.
- Communicate effectively with staff and management to ensure seamless service operations.
- Maintain poise and composure in a fast-paced and dynamic environment.
- Support the General Manager and Assistant General Manager in setting priorities, attending to service needs, and contributing to the overall success of the restaurant.
- Foster and champion the Piccino culture, focused on delivering exceptional customer experiences and providing a positive work environment.
- Ensure compliance with health and safety regulations, as well as company policies and procedures.
Requirements
To be successful in this role, you will need:
- Strong leadership and supervisory skills.
- Excellent communication and interpersonal skills.
- Able to work effectively in a team-oriented environment.
- Basic understanding of financial terms, objectives, and goals.
- Experience with TOAST, Tripleseat, and RESY platforms.
Salary & Benefits
Competitive salary: $60,000 - $80,000 per year, depending on experience.
Benefits include opportunities for career development, a positive work environment, and a competitive compensation package.
How to Apply
If you are a motivated and experienced restaurant operations supervisor looking for a new challenge, please submit your resume and a cover letter explaining why you are the ideal candidate for this role.
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