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Salon Operations Manager

2 months ago

Mansfield, Ohio, United States Great Clips Full time
About the Role

We are seeking a highly skilled and motivated Salon Manager to join our team at Great Clips. As a Salon Manager, you will be responsible for leading a team of stylists and ensuring the highest level of customer satisfaction.

Key Responsibilities
  • Lead and manage a team of stylists to achieve sales and customer satisfaction goals
  • Develop and implement strategies to increase sales and customer retention
  • Monitor and maintain a clean and organized salon environment
  • Provide excellent customer service and resolve any customer complaints in a timely manner
  • Recruit, train, and develop new stylists to join the team
Requirements
  • Cosmetology and/or barber license (licensing requirements vary by state/province)
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and meet sales and customer satisfaction goals
  • Flexibility to work a variety of shifts, including evenings and weekends
What We Offer
  • Competitive hourly rate of $30.00 per hour (base pay, commission, productivity, and tips)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Opportunities for advancement
  • Paid time off
  • Paid training
  • Vision insurance