Guest Experience Ambassador

4 weeks ago


Irving, Texas, United States Marriott International Inc Full time
Job Summary

We are seeking a skilled Guest Experience Expert to join our team at The Ritz-Carlton Dallas Las Colinas. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring that our Gold Standards are met.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and efficient manner.
  • Complete reports and share highlights of the local area with guests.
  • Move about the space and take a hands-on approach to work, including standing, sitting, and walking for extended periods.
Requirements
  • High school diploma or G.E.D. equivalent.
  • No related work experience required.
  • No supervisory experience required.
  • No license or certification required.
About Us

At Marriott International, we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

As a member of our team, you will have the opportunity to learn and exemplify our Gold Standards, including our Employee Promise, Credo, and Service Values. We offer a chance to be proud of the work you do and who you work with.



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