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Porsche Technology Apprenticeship Program

2 months ago

Davie, Florida, United States Penske Automotive Group Full time

Job Overview

Summary/Objective

The Automotive Technician Trainee diagnoses and performs quality light mechanical services on customer and inventory vehicles with efficiency and accuracy in accordance with dealership and manufacturer/factory standards.

Key Responsibilities

  • Performs vehicle inspections, troubleshooting, and testing for light mechanical services to determine required or recommended repairs as required and in accordance with company policy
  • Diagnoses malfunctions and performs the necessary repairs, including replacing parts and components as required
  • Performs tire services, including rotating, replacing, mounting, and balancing
  • Performs preventative maintenance, including lubrication, fluid replacements, coolant services, oil changes, filter services, and brake adjustments
  • Examines assigned vehicles to determine if further safety or service work is required or recommended
  • Verifies vehicle serviceability and ensures quality repairs the first time by conducting test drives, adjusting controls and systems as required
  • Ensures customer vehicles are kept clean during the repair process
  • Contains costs by utilizing warranty
  • Evaluates service and parts options for repairs as required
  • Communicates with supervisors, team leaders, or Service Advisors and/or Dispatchers if additional work is needed
  • Aids Service Advisors as needed to write work orders, conduct test rides, and interact with customers to guarantee customer satisfaction
  • Keeps supplies ready by inventorying stock, placing orders, and verifying receipt of parts and supplies
  • Maintains a clean, efficient work area and assists in keeping the shop neat and organized
  • Documents all work performed and recommended on the repair order in accordance with operating procedures
  • Understands the terminology of the automobile industry and stays up-to-date with industry technology changes
  • Follows all attendance and punctuality standards with adherence to timekeeping standards
  • Follows the Company Code of Business Ethics and Conduct
  • Understands and follows all work rules and procedures and follows lawful directions from supervisors
  • Upholds the company's non-disclosure and confidentiality policies and agreements
  • Maintains a professional appearance in accordance with company policy
  • Attends pertinent training on request
  • Attends company meetings as required
  • Other duties as assigned

Additional Requirements

  • Exceptional customer service skills
  • Excellent communication skills, including the ability to listen to customers and determine how to assist them
  • Ability to work well in a team environment
  • Knowledge of automotive systems, tools, and repair processes for light mechanical services
  • Outstanding attention to detail with a commitment to quality
  • Ability to use technical reference materials and technical manuals in written and online formats
  • Ability to communicate technical terms to a non-technical audience
  • Ability to follow processes to ensure quality and safety
  • Effective time management skills and ability to prioritize

Work Environment/Physical Demands

The Automotive Technician Trainee will primarily work in an automotive shop environment. The workspace is covered, but may involve various weather conditions such as heat and cold, as well as safety hazards due to the nature of the work. The position may experience loud noise on a regular basis.

Position Type/Expected Hours of Work

The Automotive Technician Trainee will work evening, weekend, and holiday work hours as required.

Required Education and Experience

A high school diploma or the equivalent and one year of related experience or an equivalent combination of education and experience are required.

Preferred Education and Experience

An Associate's degree (A.A.) or equivalent from a two-year college or technical school, and two years of related experience and/or training, or an equivalent combination of education and experience, are preferred.

Additional Eligibility Qualifications (Certification/Licenses/Registrations)

ASE Certification is preferred.