Retail Store Operations Manager

2 weeks ago


Green Bay, Wisconsin, United States Stein Garden Centers, Inc. Full time

Job Description

The Assistant Store Manager is responsible for supporting the execution of the operational strategy that optimizes the overall performance of their store. This includes focusing on revenue growth, increased profitability, exceptional presentation standards, and excellence in customer experience.

Key Responsibilities

  • Assist the Store Manager in attaining optimal financial performance through consistently exceeding customer expectations while maintaining excellence in store operations.
  • Develop a complete understanding of and assist in the daily execution to obtain the store's financial goals, budget, company initiatives, programs, and policies in alignment with the company's vision, mission, and values.
  • Effectively monitor daily store performance, regularly review key performance indicators, and controllables with your Store Manager, share successes, communicate opportunities, and collaborate on resolutions to obtain business unit objectives.
  • Ensure store processes such as inventory receiving, associate scheduling, customer service, store housekeeping, and lead process improvements.

Requirements

  • Bachelor's Degree or minimum 2 years related experience. Supervisory experience preferred but not required.
  • General knowledge of key retail metrics, consumer, and product trends.
  • Strong interpersonal and relationship-building skills to develop sound partnerships with store personnel, vendors, buyers, and corporate leadership.
  • Sound computer proficiency (Microsoft Office, Inventory and POS software).
  • Strong collaborative, motivation, and communication skills.


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