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Service Advisor

1 month ago


Statesville, North Carolina, United States Loves Travel Stops & Country Store Full time

Job Summary

We are seeking a skilled Service Advisor to join our team at Love's Travel Stops and Country Stores. As a Service Advisor, you will be responsible for driving sales success in our Truck Care facilities through exceptional customer service, leadership, and salesmanship.

Key Responsibilities

  • Maintain a safe and clean facility.
  • Greet customers, address vehicle service needs, and document issues.
  • Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
  • Keep customers updated on vehicle status and provide comprehensive explanations of completed work.
  • Handle customer complaints and resolve concerns.

Requirements

  • Experience: 6 months in customer service or sales preferred.
  • Requirements: Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations.

Our Culture

At Love's Travel Stops and Country Stores, we value our team members and strive to create a positive and inclusive work environment. We offer competitive pay, benefits, and opportunities for career growth and development.