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HR Software Consultant

2 months ago

Chandler, Arizona, United States PrismHR Full time
Job Description

We are a dynamic, global company that values innovation and excellence. If you're ready to work in a fast-paced, cloud-based environment, we'd love to hear from you.

Job Summary:

PrismHR creates exceptional software and services, empowering human resource outsourcing service providers to deliver world-class HR, Benefits, and Payroll solutions to small and medium-sized businesses.

The position of Product Consultant, as part of the PrismHR Professional Services Team, is responsible for implementing new customers and consulting existing customers on software and industry best practices for the PrismHR core platform.

Key Responsibilities:

  • Own the customer relationship to understand their business requirements and provide best practice guidance to customers on how to best implement PrismHR solutions from both a technical and industry perspective.
  • Document requirements using cases in functional design documents, understanding Statements of Work describing project scope, assumptions, deliverables, and estimated hours/schedule for project.
  • Responsible for maintaining all documentation and detailed notes related to the customer project, communicating proactively and regularly with management regarding project status.
  • Independently manage multiple projects to ensure all deliverables meet established quality standards and customer expectations.
  • Work with a cross-functional team to develop and implement robust solutions in an Agile environment.
  • Design and execute complex merges and customer processes.
  • Deliver presentations (remotely and in person) to customers at PrismHR and industry events.

Requirements:

  • 5 years' experience in PEO/ASO/Staffing, Payroll, and Implementation software.
  • Ability to work independently and understand and solve complex problems.
  • Excellent verbal/written communication skills, strong presentation skills.
  • Ability to prioritize and handle multiple tasks and projects in a fast-paced environment.
  • Experience defining and documenting workflows and processes.
  • Strong technical inclination, and a desire to learn continuously.

About PrismHR:

PrismHR is a fast-paced SaaS company that provides customers with a cloud-based payroll process software application. PrismHR also provides professional services, including system implementation consulting, custom configurations, and training. Our company values diversity, equity, and inclusion, and we strive to create an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential.