Customer Service Representative
5 days ago
Job Summary: We are seeking a highly skilled and organized individual to join our team as a Dispatcher at AMR Corp. As a Dispatcher, you will play a critical role in responding to emergency and non-emergency calls for ambulance and transportation services.
Key Responsibilities:
- Monitor and respond to calls and emails using established protocols and procedures.
- Assign and route transportation requests using the communication and information management system.
- Provide clear and effective communication to ensure quality support and care to our customers.
- Document communications following established protocols and processes.
- Identify and escalate issues as necessary.
- Collaborate with allied health and public safety personnel, as well as fellow coworkers.
Requirements:
- High school diploma or equivalent (GED)
- Some work experience, preferably in dispatch or routing calls in customer service
Why Choose AMR Corp.?
AMR Corp. is a leading provider of emergency and patient relocation services. Our team is dedicated to delivering compassionate and quality medical care to our customers. We offer a comprehensive benefit package and a supportive work environment.
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