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Intermediate Training Analyst

2 months ago


Indian Head, Maryland, United States PSI Pax Full time

PSI Pax, Inc is pleased to present an opportunity for a Mid-Level Training Analyst to provide support to our government client.

Key Responsibilities:

Assist in the operations of the MSC Navy ERP Business Office. Engage in specific activities related to training oversight, including:

  • Draft necessary documentation for user training sessions.
  • Collaborate with functional subject matter experts to create digital training materials.
  • Design online training programs using SAPTM EnableNowTM.
  • Ensure that training prerequisites for end-users are fulfilled before role assignments.
  • Work alongside users and the Navy ERP PMO to adapt to evolving user access needs and compliance with information security protocols.
  • Facilitate end-user role maintenance activities by providing supervisors with essential tools, procedures, and forms for granting access to relevant end-user roles required for executing business transactions within the Navy ERP production environment.
Essential Qualifications:
  • Secret Clearance: Selected candidates will undergo a Government background check and must meet the criteria for access to classified information.
  • A minimum of four (4) years of relevant experience in Department of Defense training development and management.
  • Experience with Navy ERP is preferred.
  • Proficiency in Microsoft Office Suite is required.
  • Experience with SAPTM EnableNowTM is essential.
  • Ability to work independently and interact effectively with clients at senior/executive levels.
  • Strong written and verbal communication skills are necessary, along with a commitment to providing excellent customer service both internally and externally.
  • Familiarity with systems such as the National Help Desk Service Manager (NHDSM) or similar platforms is advantageous.
Educational Background:

A Bachelor's Degree is required. Alternatively, an additional two (2) years of directly related experience may substitute for the degree.

PSI Pax is an Equal Opportunity/Affirmative Action Employer. Qualified candidates will be considered for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, protected veteran status, sexual orientation, or genetic information.

PSI Pax is an E-Verify Participant.