Customer Service Representative
7 days ago
Job Summary:
">We are seeking a highly motivated and articulate Customer Service Representative to join our team at Timberline Tax Group LLC. As a key member of our staff, you will be responsible for handling inbound calls from interested parties regarding our tax resolution services.
">About Us:
">Timberline Tax Group LLC is a professional firm that provides representation to businesses and individuals with delinquent IRS or State tax debt. Our goal is to help clients resolve their tax issues in a timely and efficient manner.
">Responsibilities:
">As a Customer Service Representative, your primary responsibilities will include:
">- ">
- Responding to inbound calls from potential clients to provide information about our services">
- Making outbound calls to qualified leads to inquire about recent tax filing activity">
- Developing rapport with potential clients and providing excellent customer service">
Requirements:
">To be successful in this role, you must possess the following skills and qualifications:
">- ">
- Excellent verbal communication skills and ability to effectively communicate with clients and colleagues">
- Good moral values and strong work ethic">
- Intense desire for success and ability to meet revenue-based goals">
- Sales experience preferred but not required">
- Ability to build rapport with clients and demonstrate a willingness to work towards shared objectives">
Benefits:
">As a valued member of our team, you can expect to receive:
">- ">
- A competitive hourly rate, commission, and bonus structure">
- A minimum guarantee">
- Health insurance, dental, vision, life, and 401(k) benefits after 90 days">
- Paid sick and vacation time">
- Career advancement opportunities based on performance">
- A collaborative and dynamic work environment">
Estimated Salary Range:
">$40,000 - $60,000 per year (based on location and experience)
">This estimate may vary depending on your specific qualifications and circumstances.
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