Customer Service Representative

7 days ago


Louisville, Kentucky, United States Timberline Tax Group LLC Full time

Job Summary:

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We are seeking a highly motivated and articulate Customer Service Representative to join our team at Timberline Tax Group LLC. As a key member of our staff, you will be responsible for handling inbound calls from interested parties regarding our tax resolution services.

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About Us:

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Timberline Tax Group LLC is a professional firm that provides representation to businesses and individuals with delinquent IRS or State tax debt. Our goal is to help clients resolve their tax issues in a timely and efficient manner.

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Responsibilities:

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As a Customer Service Representative, your primary responsibilities will include:

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  • Responding to inbound calls from potential clients to provide information about our services">
  • Making outbound calls to qualified leads to inquire about recent tax filing activity">
  • Developing rapport with potential clients and providing excellent customer service">
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Requirements:

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To be successful in this role, you must possess the following skills and qualifications:

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  • Excellent verbal communication skills and ability to effectively communicate with clients and colleagues">
  • Good moral values and strong work ethic">
  • Intense desire for success and ability to meet revenue-based goals">
  • Sales experience preferred but not required">
  • Ability to build rapport with clients and demonstrate a willingness to work towards shared objectives">
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Benefits:

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As a valued member of our team, you can expect to receive:

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  • A competitive hourly rate, commission, and bonus structure">
  • A minimum guarantee">
  • Health insurance, dental, vision, life, and 401(k) benefits after 90 days">
  • Paid sick and vacation time">
  • Career advancement opportunities based on performance">
  • A collaborative and dynamic work environment">
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Estimated Salary Range:

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$40,000 - $60,000 per year (based on location and experience)

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This estimate may vary depending on your specific qualifications and circumstances.



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