Retail Loss Prevention Customer Service Associate II

3 weeks ago


Lansing, Michigan, United States T.J. Maxx Full time
Join Our Team at T.J. Maxx

We are seeking a highly skilled and customer-focused Loss Prevention Associate to join our team at T.J. Maxx. As a key member of our Asset Protection team, you will play a critical role in maintaining a safe and secure shopping environment for our customers.

Key Responsibilities:
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Engage with customers to create a positive shopping experience, promoting a culture of respect and inclusivity.
  • Monitor and maintain a high level of awareness of potential security risks, taking proactive steps to prevent theft and protect company assets.
  • Collaborate with colleagues to ensure seamless checkout procedures and maintain a high level of customer satisfaction.
What We Offer:
  • A dynamic and supportive work environment with opportunities for growth and development.
  • A competitive salary and benefits package, including medical, dental, and vision coverage.
  • A comprehensive training program to ensure your success in this role.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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