IT Disaster Recovery Specialist
4 weeks ago
The IT Disaster Recovery Consultant will be responsible for supporting the efforts of the First Horizon Business Resilience department, including crisis management, business continuity, and disaster recovery initiatives. The candidate will primarily be responsible for the development, maintenance, implementation, and testing of IT disaster recovery plans, including on-premise, third-party, and cloud-hosted systems. Additionally, the candidate will be responsible for business continuity plan updates and disaster recovery administration and will perform duties related to general crisis management support and data reporting for leadership. The candidate must have analytical skills to interpret quantitative and qualitative information to achieve departmental objectives and produce effective solutions for continuous process improvement.
This role has a rotating schedule that requires a 7-day work week every 6 weeks. During these 7 consecutive work days, the role will require 24-hour on-call availability.
Key Responsibilities
• Participate in the development, maintenance, implementation, and testing of business continuity plans, including business impact analysis and threat risk assessment.
• Participate in the development, maintenance, implementation, and testing of IT disaster recovery plans, including on-premise, third-party, and cloud-hosted systems.
• Interface with business unit leadership and technology application owners to develop and maintain robust resilience plans, which include contingency planning for loss of people, facilities, technology, and vendor dependencies.
• Assist in planning and execution of exercises relating to crisis management, disaster recovery, and business continuity.
• Coordinate cross-functional projects with stakeholders from Business Resilience, Corporate Security, Information Technology, Human Resources, and other departments. Facilitate timely identification, escalation, and resolution for all outstanding issues.
• Develop metrics in support of the Business Resilience program, including reports, dashboards, and scorecards. Responsible for data management, analyzing data, identifying problems, and developing recommendations.
• Support the use and maintenance of departmental resources, including weather monitoring and automated notification applications.
Requirements
• Bachelor's degree required.
• 2+ years of business continuity or information technology disaster recovery experience preferred.
• Proficiency in MS SharePoint and MS Office applications, specifically Excel.
• Strong oral and written communication skills required.
• Able to take direction, multi-task, and quickly adapt to shifting priorities.
• Exercise latitude in determining functional and technical objectives of an assignment.
• May be required to work weekends and/or extended hours. Requires rotating 24/7 on-call support.
About Us
First Horizon is a leading regional financial services company, dedicated to helping our clients, communities, and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.
Benefits
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Corporate Diversity Commitment
We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.
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