Customer Service Representative

1 week ago


Silver Spring, Maryland, United States THE LEISURE WORLD OF MARYLAND CORPORATION Full time
Job Title: Customer Service Representative

Leisure World of Maryland Corporation is seeking a full-time Customer Service Representative to provide exceptional service to our residents. The ideal candidate will have one or more years of experience in Customer Service and possess excellent communication skills.

Key Responsibilities:
  • Process in-person, phone, and written requests for services in a timely and efficient manner.
  • Generate initial work orders and schedules requests, ensuring accuracy and distribution to the appropriate trades personnel.
  • Create invoices for completed service work and process them daily when possible.
  • Research customer accounts and respond to service or invoice inquiries.
  • Act as liaison with the foreman of the various trades within the Physical Property Department.
Requirements:
  • High school diploma or GED equivalent; an Associate's Degree is preferred.
  • Ability to use MS Office and database management software.
  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment and prioritize tasks efficiently.
About Us:

Leisure World of Maryland Corporation is a dynamic and rewarding environment that offers opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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