Matching & Match Support Specialist - Youth Development

1 week ago

Detroit, Michigan, United States Big Brothers Big Sisters of Southeast Michigan Full time
Job Description

Job Summary:

We are seeking a highly motivated and experienced Match Support Specialist to join our team at Big Brothers Big Sisters of Southeast Michigan. The successful candidate will provide leadership and guidance to families and volunteer mentors, ensuring a positive youth development experience for children and a successful and satisfying experience for volunteers and parents.

Key Responsibilities:
  • Recruitment: Identify potential new business partners to recruit volunteers and discuss mentoring opportunities.
  • Customer Relations: Provide timely response to all internal and external communications.
  • Matching and Match Support: Attend match parties and complete match rationales, conduct match introduction meetings, assess match relationships, and ensure real and/or potential problems and/or barriers are identified and addressed and resolved as early as possible.
  • Communications: Share stories and activities with the community through social media platforms, speak publicly to promote the program, activities, and fundraising events, and ensure compliance with agency communications policies.
  • Fundraising: Identify potential donors and/or fundraising opportunities throughout the Enrollment process.
Requirements:
  • Must possess a minimum of a bachelor's degree, preferably in the social sciences, education, criminal justice, or related field.
  • Skills and knowledge required include youth development experience, child safety indicators, written and verbal skills, proficiency using technology, commitment to justice, equity, diversity, and inclusion, and demonstrated integrity.
  • Work outside of regular office hours, including weekday evenings and occasional weekends, in order to attend to the needs of volunteers and families, is required.
  • Must have reliable transportation for regular local travel.
  • Ability to lift moderate weight, not to exceed 20 pounds, from time to time.

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