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Retail Professional

2 months ago

Garden City, Michigan, United States Tapestry Full time
About the Role

We are seeking a highly skilled and motivated Sales Associate to join our team at Tapestry. As a Sales Associate, you will be responsible for providing exceptional customer service and driving sales growth in our store.

Key Responsibilities
  • Customer Service: Provide a warm and welcoming experience for our customers, ensuring they feel valued and supported throughout their shopping journey.
  • Sales and Merchandising: Develop a deep understanding of our products and services, and use this knowledge to make informed sales recommendations to customers.
  • Team Collaboration: Work closely with colleagues to achieve sales targets and maintain a high level of customer satisfaction.
  • Store Operations: Maintain a clean and organized store environment, ensuring that all merchandise is properly displayed and restocked.
Requirements
  • Professional Experience: Previous experience in a sales or retail environment is preferred.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Adaptability: Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
  • Physical Demands: Ability to stand for long periods, lift up to 40 pounds, and climb ladders as needed.
Competencies
  • Courage: Willingness to take calculated risks and provide constructive feedback to colleagues.
  • Creativity: Ability to think creatively and develop innovative solutions to sales and customer service challenges.
  • Customer Focus: Passion for delivering exceptional customer service and building strong relationships with customers.
  • Dealing with Ambiguity: Ability to navigate complex sales and customer service situations with ease.
  • Drive for Results: Strong motivation to achieve sales targets and drive business growth.
  • Interpersonal Savvy: Excellent interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Learning on the Fly: Ability to quickly learn and adapt to new sales and customer service strategies.