Guest Services Professional

3 weeks ago


Glassboro, New Jersey, United States Shaner Hotel Group Full time
About the Opportunity

We are seeking a talented Guest Services Professional to join our team at Courtyard by Marriott Glassboro-Rowan University in Glassboro, New Jersey. As a Guest Services Professional, you will play a vital role in ensuring that our guests receive exceptional service and enjoy their stay with us.

You will be responsible for providing superior guest services, processing payments, and responding to guest inquiries. Your excellent communication skills, attention to detail, and ability to work under pressure will make you an asset to our team.

This is a fantastic opportunity to work with a leading hospitality company and contribute to delivering exceptional guest experiences. If you have a passion for delivering exceptional guest services and are looking for a challenging role in a dynamic environment, we encourage you to apply.

Estimated Salary: $42,000 - $52,000 per year

Key Responsibilities
  1. Provide superior guest services including check-in/check-out hotel guests courteously and efficiently.
  2. Process all payments according to established hotel requirements.
  3. Respond to guest inquiries and resolve issues promptly and professionally.
Requirements
  • High school graduate or equivalent.
  • Minimum one year customer service experience; previous hotel experience preferred.
  • Excellent communication and interpersonal skills.


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