Digital Banking Specialist

7 days ago


Ozark, Arkansas, United States Bank OZK Full time

**Job Overview:**

As a Digital Banking Specialist at Bank OZK, you will play a crucial role in assisting management with duties within the Digital Banking department. This includes enrolling and maintaining customers in various digital banking services such as Voice Banking, Internet Banking, ATM/debit cards, online account opening, and mobile deposit review.

**Key Responsibilities:**

  1. Assist branch employees with digital banking-related issues.
  2. Verify, order, and process ATM/debit cards.
  3. Enroll customers in Online and Mobile Banking.
  4. Assist customers with online account opening.
  5. Review ATM/Mobile deposit submissions.
  6. Perform routine maintenance requests from customers and branches on ATM/debit cards.
  7. Maintain customer accounts in Voice and Internet Banking.
  8. Scan and index digital banking forms.

**Requirements:**

  • Demonstrated knowledge of online and digital banking systems.
  • Ability to communicate effectively verbally and in writing.
  • Excellent customer service skills.
  • Ability to work independently without close supervision.
  • Knowledge of imaging systems.

**Salary Estimate:** $45,000 - $65,000 per year.



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