Client Relations Specialist
1 day ago
We are seeking a skilled and experienced professional to join our team as a Client Relations Specialist. In this role, you will be responsible for delivering exceptional customer experiences, building strong relationships with our clients, and staying committed to success every day.
About Our Agency
Ron Mathai - State Farm Agent is a successful and growing agency dedicated to providing personalized service to our clients. We offer a supportive team environment, flexible work arrangements, and opportunities for growth and development.
Key Responsibilities
* Build and maintain strong relationships with clients, following up as needed
* Provide prompt, accurate, and friendly service, handling inquiries related to insurance availability, eligibility, coverages, policy changes, claims, and billing
* Stay committed to success with a strong work ethic every day
Compensation and Benefits
* Competitive hourly pay ($18-$22/hour) + commission/bonus structure
* Health benefits package, including medical, dental, and vision coverage
* 401(k) plan with company match
* Paid time off (vacation, personal, and sick days)
* Opportunities for advancement and professional growth
Qualifications
* People-oriented, with excellent communication skills (written and verbal)
* Strong organizational skills and attention to detail
* Self-motivated and committed to delivering excellent customer service
* Ability to work effectively in a team environment
* Comfortable making at least 100 outbound calls per day or engaging in 8+ Auto Conversations daily
What Sets Us Apart
* Flexible work from home options available
* Weekly prizes, including the opportunity to leave early on Fridays
* Monthly bonuses, performance-based incentives
* Quarterly prizes, celebrating team achievements
* Annual incentive trip to Mexico, including a guest
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