Customer Support Expert

3 weeks ago


Salt Lake, Utah, United States SKIDATA Full time
About the Position

We are seeking a highly skilled Access Control Technician to join our team at SKIDATA. In this role, you will be responsible for installing, maintaining, and troubleshooting parking access systems to ensure optimal performance and security.

Duties:

  • Install and configure parking access systems, including hardware and software components
  • Maintain and repair parking access systems, including troubleshooting and correcting issues
  • Conduct site surveys to assess parking access system requirements
  • Communicate effectively with customers and stakeholders regarding system performance and issues
  • Participate in ongoing training and professional development to stay current with industry developments

Requirements:

  • High school diploma or general education degree (GED) or equivalent and two years of training/experience in a related field required
  • Working knowledge of Windows Server 2008/2012/2016, SQL, Windows OS 7, 10 and above, and network firewall configurations
  • Able to drive to field/customer locations to perform field work
  • Possess aptitude to learn new technologies

Estimated Salary:

$29-$33 per hour, based on location and experience.



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