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Operations Director
2 months ago
FLEX College Prep is seeking a highly organized and dynamic leader to oversee the efficient and effective operation of our centers and online services. The ideal candidate will have a strong background in administrative management and be able to train and develop staff to meet the needs of our students.
Key Responsibilities:- Oversee the completion of all administrative tasks related to FLEX services, ensuring efficient and effective operations both in-person and online.
- Manage facilities, including lease agreements, utilities, and maintenance, to ensure a professional and welcoming environment for students and guests.
- Supervise administrative teams in current and prospective student management, as well as tracking data related to customer satisfaction and student progress.
- Create, implement, and assess standard operating procedures to improve operations and presentation.
- Oversee client billing process and ensure timely and accurate payment.
- Support sales team with prospective student management, including answering phones, scheduling meetings, and administering diagnostic exams.
- Supervise administrative staff, approve timesheets, schedule center coverage, and provide performance feedback.
- Hire and train new team members as needed, and act as a resource for continued training.
- Bachelor's Degree (preferred).
- 5+ years experience in administrative or operations role.
- 2+ years in a supervisory role.
- Professional written and verbal communication skills.
- Excellent organization skills, deadline-driven, and detail-oriented.
- Possess strong leadership traits.
- Previous experience in education administration or related fields.
- Compensation range: $60,000 - $70,000 annually.
- Hybrid work arrangement after 1st 90 days.
- Opportunities for rapid growth and merit-based promotion.
- 3 weeks paid time off.
- Paid company holidays.
- Subsidized medical, dental, and vision insurance.
- Discounts for FLEX services.
- Free food.
