Digital Office Equipment Specialist

6 days ago


West Columbia, South Carolina, United States NovaTech Full time

Award-winning Managed Office Provider Novatech is seeking skilled Field Service Technicians to support clients in South Carolina. This exciting opportunity offers a career with great benefits and ongoing professional development.

Job Summary:

We are looking for a highly motivated individual with a solid background in technical diagnostics and repair to join our team of Managed Office Experts. As a Field Service Technician, you will provide technical support to existing client accounts, perform preventative maintenance and repair services on office equipment, and maintain a rapport with clients by examining complaints and suggesting viable solutions.

Responsibilities:
  • Provide technical diagnostics and repair to existing client accounts
  • Perform preventative maintenance and repair services on office equipment
  • Maintain a rapport with clients by examining complains and suggesting viable solutions
  • Document service and installation actions by entering data and completing reports
Requirements:

To be successful in this role, you should have a minimum of 2 years hands-on experience servicing copiers and experience working on Canon, Konica Minolta, HP, and/or Xerox office products.

Benefits:

We offer competitive compensation, mileage reimbursement program, comprehensive benefit package, 401(k) plan with matching company contribution, and generous Paid Time Off.



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