Hotel Services Associate
2 weeks ago
Are you a motivated and customer-focused individual looking for a challenging role in a fast-paced environment? Do you enjoy working with people and providing exceptional guest experiences? If so, we'd love to hear from you
Job OverviewAs a Hotel Services Associate at Hampton Inn & Suites, you will be responsible for providing exceptional customer service to our guests, handling guest inquiries, and resolving any issues they may have.
Key Responsibilities- Greet guests warmly and provide them with information about the hotel's facilities and local attractions.
- Respond promptly and professionally to guest inquiries and resolve any concerns they may have.
- Take and process reservations and payments accurately and efficiently.
- Maintain a positive and professional demeanor at all times.
- Demonstrate excellent communication and problem-solving skills to handle multiple guest requests simultaneously.
- A high school diploma or equivalent is required.
- You should have prior customer service experience and be proficient in basic computer skills, such as Microsoft Office.
- A degree in hospitality management or a related field is preferred.
In addition to a competitive salary, which is approximately $25,000 - $35,000 per year based on your location and experience, we offer a range of benefits, including flexible scheduling, opportunities for career growth and development, and a dynamic work environment.
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