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Guest Experience Specialist

2 months ago

Englewood, Colorado, United States Target Full time
About Target

Target is a Fortune 50 company with over 400,000 team members worldwide, operating as one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life, and we prioritize relationships, fuel growth opportunities, and succeed as one Target team.

About the Role

We're seeking a Guest Advocate to join our team, responsible for delivering exceptional guest experiences and ensuring seamless interactions. As a Guest Advocate, you'll be the face of Target, providing personalized service, resolving issues, and promoting our products and services.

Key Responsibilities
  • Provide exceptional guest service, ensuring a welcoming and inclusive experience
  • Resolve guest issues and concerns in a timely and professional manner
  • Upsell and promote Target's products and services
  • Work efficiently to minimize guest wait times while maintaining accuracy
  • Stay up-to-date on store activities, events, and brand launches
  • Assist guests with Order Pick Up, Drive Up, and Registry services
  • Maintain a clean and organized work area
  • Support guest services, including order pick up and drive up
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Basic math skills and accuracy with handling cash and operating a cash register
  • Ability to work a flexible schedule, including nights, weekends, and holidays
  • Physical ability to lift and move merchandise up to 15 pounds and occasionally up to 40 pounds
What We Offer

As a Guest Advocate at Target, you'll enjoy a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you're passionate about delivering exceptional guest experiences and working in a fast-paced retail environment, we encourage you to apply.