Logistics Relationship Manager

3 weeks ago


Waterloo, Iowa, United States Warren Transport, Inc. Full time
Job Description:

The Specialized Logistics Carrier Representative is responsible for enhancing and increasing the carrier/shipping base for Warren Transport, Inc. through customer service, dispatch, and booking loads. This role requires contact with existing, inactive, or potential carriers to secure shipments for current and future customer requirements, evaluating and maintaining a carrier base in the data system on an ongoing basis, and keeping updated information on all available shipments.

Key Responsibilities:

• Negotiate rates with logistics providers, entering and recording all terms and conditions of shipment agreements.
• Attract and retain qualified carriers and logistic providers.
• Qualify new customers/shipments, matching WSL requirements with carrier's needs and profile.
• Respond to customer requests for service and resolve customer issues.
• Communicate with the operations team on load status and problems that may arise.
• Manage a book of business in excess of $1 million annually.
• Perform other duties, tasks, or responsibilities as assigned.

Requirements:

• High School Diploma or equivalent; Associates Degree, or equivalent work experience.
• Excellent communication skills, verbal and written.
• Strong problem-solving and negotiating skills.
• Customer service-oriented.
• Strong organization skills, able to multitask, and manage time to meet frequently changing deadlines in a fast-paced environment.
• Proficient computer and internet skills.

Salary and Benefits:

The estimated salary for this position is $55,000 - $65,000 per year, based on industry standards and location. Benefits include health insurance, retirement plans, paid time off, and opportunities for career growth and development.

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