Sales and Service Representative

1 week ago


Peoria, Arizona, United States Asurion Full time
Overview

We are a leading tech care company that eliminates the fears and frustrations associated with technology, ensuring our customers get the most out of their devices, appliances, and connections.

Compensation Package

The starting hourly pay is $19.80, with unlimited sales bonus potential. The average monthly incentive is approximately $422, while the top monthly incentive can reach up to $915 based on performance.

Job Description

In this role, you will be responsible for delivering award-winning customer experiences as the face of Asurion. You will safely travel to various locations within a designated market, performing repairs efficiently and enhancing customer experience using our 'serve, solve, and sell' method. Your goal will be to achieve sales targets and handle work orders, inventory management, buybacks, and product returns.

Key Responsibilities:
  • Provide exceptional customer service experiences
  • Safely travel to locations within a designated market
  • Perform repairs and troubleshoot technical issues
  • Achieve sales goals and promote products
  • Handle work orders and manage inventory
  • Oversee buybacks and product returns
Requirements

To succeed in this role, you should have:

  • A high school diploma or equivalent
  • At least one year of customer service or retail sales experience
  • Basic knowledge of mobile devices and operating systems
  • An ability to work a flexible schedule and travel up to 100 miles per day
  • A valid driver's license and satisfactory driving record
Benefits

We offer competitive compensation, ongoing training, paid time off, and career growth opportunities. Our benefits package includes tuition reimbursement, a 401(k) retirement savings plan with employer match, and more.

As a valued member of our team, you will enjoy a positive work environment and opportunities to grow your skills and advance your career.



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