Lead Cashier Position

2 hours ago

Lincoln, Nebraska, United States Fort Brands Full time
Job Title: Lead Cashier

At Fort Brands, we are seeking a highly skilled and experienced Lead Cashier to oversee our cashiering team and ensure smooth and efficient operations at the checkout counters. The ideal candidate will have a strong background in cashiering and leadership, with excellent communication and organizational skills.

Key Responsibilities:
  1. Supervise and train cashiering staff to ensure they adhere to company policies and procedures.
  2. Assist cashiers with processing complex transactions, handling refunds, and resolving customer issues.
  3. Monitor checkout lines and customer wait times to ensure a positive shopping experience.
  4. Maintain accurate transaction records and prepare daily cash reports for management.
  5. Implement and enforce cash handling and security protocols to prevent theft or fraud.
  6. Handle customer inquiries, complaints, and escalations in a professional and timely manner.
  7. Collaborate with store management to address staffing needs, performance issues, and training opportunities.

Qualifications:
  • High school diploma or equivalent; additional education or training in retail management is a plus.
  • Previous cashiering experience, with at least 1-2 years in a supervisory or lead role.
  • Strong leadership and communication skills, with the ability to motivate and coach team members.
  • Excellent numerical and math skills for handling cash transactions and reconciling cash drawers.
  • Proficiency in operating a point-of-sale (POS) system and basic computer skills.
  • Attention to detail and accuracy in transaction processing and cash handling.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

Benefits:
  • Competitive pay based on experience and leadership responsibilities.
  • Employee discounts on merchandise.
  • Opportunities for career advancement within the company.
  • Training and support to enhance leadership and cashiering skills.
  • Positive work environment with a supportive team and management.

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