Retention Specialist

3 weeks ago


Westminster, Colorado, United States Russell Tobin Full time

Join our team as a Retention Specialist and make a meaningful impact on customer relationships. This 6+ month contract position offers a competitive pay rate of $25/hr, depending on experience.

Key responsibilities include developing plans to resolve customer pain points, maintaining detailed records of customer interactions, and analyzing data to drive retention efforts.

The ideal candidate will be skilled in effective negotiation techniques, including identifying customer pain points, proposing solutions, and achieving favorable outcomes.

Work closely with the Sales and Support Teams to handle escalations and enhance the customer experience.

A strong analytical skill set and a solution-oriented approach are essential for success in this role.



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