Senior Customer Interaction Representative
24 hours ago
Key Responsibilities:
- Deliver effective customer service via phone, email, and online platforms.
- Respond to customer complaints and concerns in a timely and professional manner.
- Assist with training new employees and cross-training coworkers.
Requirements:
- Bachelor's degree in Business Administration or related field.
- Minimum 3 years of customer service experience.
- Excellent verbal and written communication skills.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
Benefits and Compensation:
- $52,000 - $72,000 per year (based on experience) + bonus potential.
- Comprehensive health insurance.
- Paid time off and holidays.
- Opportunities for career advancement and professional development.
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