Senior Customer Interaction Representative

24 hours ago


Columbia, South Carolina, United States Hornet Staffing Full time
Hornet Staffing seeks a highly skilled SENIOR CUSTOMER INTERACTION REPRESENTATIVE to provide exceptional customer service through multiple channels. As part of our team, you will be expected to respond to customer inquiries accurately, efficiently, and courteously while adhering to company policies and procedures. In addition, you will contribute to process improvements through the recommendation of changes in procedures and techniques discovered during daily operations.

Key Responsibilities:
  • Deliver effective customer service via phone, email, and online platforms.
  • Respond to customer complaints and concerns in a timely and professional manner.
  • Assist with training new employees and cross-training coworkers.

Requirements:
  • Bachelor's degree in Business Administration or related field.
  • Minimum 3 years of customer service experience.
  • Excellent verbal and written communication skills.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and as part of a team.

Benefits and Compensation:
  • $52,000 - $72,000 per year (based on experience) + bonus potential.
  • Comprehensive health insurance.
  • Paid time off and holidays.
  • Opportunities for career advancement and professional development.


  • Columbia, South Carolina, United States SC State Credit Union Full time

    Financial Services Role OverviewAt SC State Credit Union, we seek a dedicated and customer-focused Customer Service Representative to join our team in Columbia, South Carolina. This full-time position offers an exciting opportunity to provide exceptional service to our members while fostering a community of financial success and accessibility.This onsite...


  • Columbia, South Carolina, United States ASK Consulting Full time

    We are seeking a highly skilled Customer Service Representative to join our team at ASK Consulting.**Job Summary:**The ideal candidate will possess excellent communication and interpersonal skills, with the ability to handle high-pressure situations while maintaining a positive attitude. The role involves providing top-notch customer service through prompt...


  • West Columbia, South Carolina, United States Kangaroo Express Full time

    **Kangaroo Express: Where Every Day is a New Opportunity!**We are seeking a talented and dedicated individual to join our team as a Retail Customer Service Representative. In this role, you will have the opportunity to work in a fast-paced environment, interact with customers, and contribute to the success of our company.**Key Responsibilities:**Provide...


  • Columbia, South Carolina, United States MSCCN Full time

    Job Title: Customer Experience RepresentativeCompany Overview: Hitachi Energy is seeking a Customer Experience Representative to join our team in Richland, MS.Estimated Salary: $50,000 - $70,000 per yearJob Description:We are looking for a highly motivated and customer-focused individual to provide exceptional customer experiences, ensuring high levels of...


  • Columbia, South Carolina, United States Walgreens Full time

    At Walgreens, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales floor, you will be responsible for providing exceptional customer service and driving sales growth.We estimate the salary for this position to be around $40,000 - $60,000 per year, depending on experience and qualifications.In this...


  • Columbia, South Carolina, United States FLANK III LLC Full time

    FLANK III LLC is a dynamic organization seeking an experienced Customer Service Sales Representative to enhance our sales team. The ideal candidate will possess excellent communication skills, knowledge of customer service principles, and experience working with customers in a retail environment.


  • Columbia, South Carolina, United States Aramark Uniform Services Full time

    Job Title: Customer Service Representative DriverSalary: $40,000 - $60,000 per yearAramark Uniform Services is seeking a highly motivated and customer-focused Relief Customer Service Representative Driver to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, selling services/products, and...


  • West Columbia, South Carolina, United States Firestone Full time

    Customer Experience RepresentativeFIRESTONE is seeking a Customer Experience Representative to provide exceptional support to our team and customers. As a key member of our staff, you will contribute to the success of our office environment by delivering top-notch administrative services.Main Job Duties:Offer excellent customer service and support to the...


  • West Columbia, South Carolina, United States Carvana Full time

    body{font-family:Arial;font-size:14px;}Exciting Opportunity in Vehicle DeliveryWe are seeking enthusiastic and self-motivated individuals with a passion for delivering exceptional customer experiences to join our team at Carvana.As a Customer Delivery Representative, you will be the face of our dynamic brand, building lasting relationships with customers and...


  • West Columbia, South Carolina, United States Food Lion Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Columbia, USA. As a key member of our Front End team, you will be responsible for providing exceptional customer service, handling transactions, and maintaining a clean and organized store environment.The ideal candidate...


  • Columbia, South Carolina, United States TEKsystems Full time

    Customer Service Representative OpportunityThe role of a Customer Service Representative at TEKsystems involves delivering exceptional customer experiences through phone interactions in a fast-paced contact center environment. This is a unique chance to grow professionally and personally.Key Responsibilities:Build rapport with customers by responding to...


  • West Columbia, South Carolina, United States Wal-Mart Stores , Inc. Full time

    Become a Customer Service Representative at Walmart and join a team dedicated to delivering exceptional customer experiences. As a key member of our sales floor team, you will provide top-notch service, resolve issues promptly, and ensure customers leave the store feeling satisfied.This is an excellent opportunity to develop your communication and...


  • Columbia, South Carolina, United States Wal-Mart Stores, Inc. Full time

    Job SummaryWe are seeking a skilled Cashier and Customer Service Representative to join our team at Wal-Mart Stores, Inc.Key Responsibilities:Smile, greet, and thank customers with a positive attitudeStand for long periods of time while checking out customers quickly and accuratelyKeep your area clean and presentableAnswer customer questions and help them...


  • Columbia, South Carolina, United States State of South Carolina Full time

    The State of South Carolina is a dynamic and growing organization that offers an exciting opportunity for a skilled Customer Service Representative to join its team. As a key member of the Unemployment Insurance Division, this individual will play a vital role in providing exceptional customer service to claimants, employers, and other stakeholders.">This...


  • West Columbia, South Carolina, United States Graybar Full time

    OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Graybar. As a key contact and liaison for customers, you will be responsible for ensuring their total satisfaction.


  • Columbia, South Carolina, United States First Citizens Bank Full time

    About Us:First Citizens Bank is a leading financial institution committed to delivering exceptional customer experiences. We value our associates and strive to create a positive work environment that fosters growth and development.Job Summary:We are seeking a skilled Customer Service Representative to join our retail banking team. As a key member of our...


  • Columbia, South Carolina, United States TEKsystems Full time

    We are seeking a highly skilled Customer Service Representative to join our team in Columbia, SC. As a representative of TEKsystems, you will play a crucial role in providing exceptional customer service to our clients in the insurance industry.Key Responsibilities:Provide superior customer experience via incoming telephone calls in a fast-paced contact...


  • West Columbia, South Carolina, United States U-Haul Full time

    About the Role: At U-Haul, we are committed to providing our customers with the highest level of service and support. As a Truck Driver and Customer Care Representative, you will play a critical role in delivering U-Box containers to customers while also providing exceptional customer service. If you have a commercial driver's license (CDL) and a strong...


  • Columbia, South Carolina, United States First Citizens Bank Full time

    Overview:As a Customer Service Representative at First Citizens Bank, you will play a vital role in providing exceptional customer service and support to our clients. We are seeking a highly motivated and enthusiastic individual who is passionate about delivering outstanding results.Job Description:The successful candidate will be responsible for engaging...


  • West Columbia, South Carolina, United States Circle K Stores, Inc. Full time

    Circle K Stores, Inc. is seeking a skilled Customer Service Lead Representative to join their team in Columbia, South Carolina. As a key member of the sales floor team, you will be responsible for providing exceptional customer service and supporting the store operations.Estimated salary for this role is $45,000 - $55,000 per year, based on experience and...