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Customer Service Representative

2 months ago

Chandler, Arizona, United States Milan Laser Hair Removal Full time

Job Summary:

We are seeking a highly skilled and customer-focused Receptionist to join our team at Milan Laser Hair Removal in Evansville, IN. As a key member of our dynamic team, you will be responsible for providing exceptional customer service, greeting clients, and ensuring a positive experience for all visitors.

Key Responsibilities:

  • Provide world-class customer service to build and maintain relationships with clients.
  • Field incoming calls, schedule appointments, and answer general questions.
  • Confirm appointments, communicate with clients, and maintain accurate client records.
  • Work collaboratively with clinic staff to achieve monthly sales goals through upselling services and promotions.
  • Support the Sales Manager with administrative tasks, such as filing, photocopying, and faxing.
  • Process financial transactions and perform daily opening and closing duties.

Requirements:

  • High school diploma or equivalent required.
  • Excellent customer service skills and strong communication abilities.
  • Ability to work independently and as part of a team.
  • Intermediate computer skills and ability to maintain confidential information.
  • Physical ability to lift 20-40 pounds.

Benefits:

  • Medical, dental, vision, disability, and life insurance.
  • Paid time off and 401k retirement plan with vested employer match.
  • Free laser hair removal for employees and their spouses or partners.
  • Closed on major holidays.
  • Career advancement opportunities.

Milan Laser Hair Removal is an equal opportunity employer and is committed to diversity and inclusion in the workplace.