Health Information Specialist I

1 week ago


St Louis, Missouri, United States Ciox Health Full time
About the Role

We are seeking a highly organized and detail-oriented Health Information Specialist I to join our team at Ciox Health. As a key member of our team, you will be responsible for processing medical record requests in a timely and efficient manner, ensuring accuracy and providing exceptional customer service.

Responsibilities
  • Receive and process requests for patient health information in accordance with company policies and procedures.
  • Maintain confidentiality and security of all privileged information.
  • Stay up-to-date with company software and systems.
  • Adhere to company policies and procedures, as well as HIPAA regulations.
  • Communicate effectively with team members and stakeholders.
  • Perform additional duties as needed to support the team.
Requirements
  • High School Diploma or equivalent.
  • Ability to work in a fast-paced environment.
  • Basic computer skills and proficiency in software applications.
  • Excellent communication and customer service skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Ability to work independently and as part of a team.
Preferred Qualifications
  • Experience in a healthcare environment.
  • Previous production/metric-based work experience.
  • In-person customer service experience.
  • Ability to build relationships with clients and customers.
Working Conditions

This role is generally performed in an office environment with minimal exposure to unpleasant or hazardous working conditions. The incumbent must be able to stand and sit frequently throughout an eight-hour period, reach horizontally and vertically for overhead use, and use a telephone or headset equipment. Reasonable accommodations are available to qualified individuals with disabilities.



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