Electrical Systems Specialist
3 days ago
The Security Enterprise Solutions (SES) operation is a cornerstone of Leidos' comprehensive suite of fully-integrated security solutions for aviation, ports, borders, and critical infrastructure customers worldwide. This role involves travel to various customer sites domestically and internationally as required.
Key Responsibilities:
• Perform customer support activities involving the installation, modification, and repair of complex equipment and systems.
• Conduct on-site installation and testing of equipment to ensure proper working order.
• Isolate equipment start-up malfunctions and take corrective action.
• Perform ad-hoc and predetermined work assignments with instructions.
• Follow all established guidelines, procedures, and policies.
• Manage resources, maintain schedules, and coordinate all repair activities in priority sequence to ensure adherence to contractual service level agreements (SLAs).
• Work in a customer environment with systems operated in a 24/7 environment which require immediate response times (either while on-shift or after hours on-call) and drive long distances to sites.
• Accept and update work order in CRM systems such as Salesforce, Maximo, and GURU for our customers.
Basic Qualifications:
• Related trade experience (electrical, electronic, mechanical) or military training (electrical, mechanical, electronics).
• Minimum of 2 years experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment.
• Individuals shall possess excellent communications skills and have a strong orientation for customer focus and teamwork.
• Must be responsive to all customer issues at all times.
• Must be willing & able to travel at short notice.
• Must be able to pass an in-depth background check (TSA eQIP).
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