Account Liaison
4 days ago
We are seeking a highly skilled and motivated Account Liaison to join our team at PSI Group. As a key member of our customer service team, you will be responsible for building and maintaining strong relationships with our external customers, ensuring their needs are met and exceeded.
Key Responsibilities:- Develop and maintain relationships with external customers through effective communication and issue resolution.
- Assist customers with changes to their orders and provide timely updates on order status.
- Enter customer-specific orders into our order fulfillment system and build customer-specific manufacturing specs.
- Manage and maintain accounts and inventory levels, ensuring accurate and timely information is available to customers and internal teams.
- 2-3+ years of professional customer service and/or sales support experience, preferably in a manufacturing environment.
- Intermediate knowledge and experience with order fulfillment systems and MS Office applications.
- Ability to calculate and understand formulas, commissions, measurements, and percentages.
- Solid ability to multi-task in a busy work environment and work independently as part of a team.
- Competitive pay range of $19.00-$23.00 per hour, with possibility of overtime.
- Excellent benefits package, including choice of medical plans, dental, vision, company-paid life insurance, and 401K plan with employer match.
- Paid holidays and PTO (vacation, sick, and personal time) granted after 90 days of employment.
We offer a rewarding work environment with opportunities for advancement and professional growth. If you are a motivated and customer-focused individual looking for a challenging and rewarding role, we encourage you to apply.
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Account Liaison
5 days ago
Williamsport, Maryland, United States PSI Group Full timeJob Title: Account LiaisonWe are seeking a highly skilled and experienced Account Liaison to join our team at PSI Group. As an Account Liaison, you will be responsible for building and maintaining strong relationships with our customers, ensuring timely and accurate reception, scheduling, production, billing, and shipping of customer orders.Key...
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Account Liaison
4 weeks ago
Williamsport, Maryland, United States PSI Group Full timeAbout PSI GroupPSI Group, a family of privately owned businesses, has been a leading provider of specialized packaging solutions since 1976. With three plants located in the Mid-Atlantic region, we employ over 350 employees who are dedicated to delivering exceptional customer service and quality products.Job SummaryWe are seeking an experienced Account...
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