Front Office Professional/Medical Support Specialist

1 week ago


Highlands Ranch, Colorado, United States OnPoint Medical Group Full time

Job Summary:

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We are seeking a Front Office Professional to join our team at OnPoint Medical Group. This is an exciting opportunity for a motivated and detail-oriented individual who is passionate about delivering exceptional customer service and working collaboratively as part of a dynamic team.

About the Role:

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  • Greet patients in person or over the phone in a friendly and professional manner.
  • Complete pre-visit planning, including contacting patients for updated insurance information, verifying patient records, and updating patient files.
  • Register new patients, verify existing patient information, collect co-pays and payments when necessary.
  • Answer inbound calls to schedule patients, act as liaison to clinical staff for patient inquiries.
  • Perform administrative tasks to ensure patient visits run smoothly, billing is processed efficiently, and the front office remains organized.
  • Make outbound calls to schedule appointments.
  • Maintain confidentiality and adhere to HIPAA guidelines.
  • Punctual attendance is essential.

Requirements:

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  • High school diploma or equivalent required.
  • Strong computer skills and experience with EMR systems (Athenahealth preferred).
  • Formal training or experience as a medical assistant.
  • Current BLS certification required.

Salary: $23 - $27 per hour

OnPoint Medical Group offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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