Residential Management Assistant

3 weeks ago


Plano, Texas, United States RealManage Full time
RealManage Overview:

As a rapidly growing company, we have numerous exciting opportunities for customer service professionals to join our Shared Services team in servicing community associations. The Customer Service Representative will have the opportunity to perform in a technology-driven environment using our internally developed world-class community management software.

Responsibilities:
  • Service community homeowners with account-related inquiries, payments, and information about their community.
  • Interact with title/property closing agents and community vendors to resolve issues and provide support.
  • Maintain accurate records and data entry for all interactions.
Requirements:
  • Education equivalent to a 2-year associate's degree or equivalent work experience.
  • Excellent communication skills, both written and verbal.
  • Positive attitude and customer-friendly demeanor.
  • Previous experience in customer billing and account issues is a plus.
Salary and Benefits:

$16.50 per hour. Our benefits package includes medical insurance, dental insurance, vision insurance, life and disability insurance, HSA, FSA, education reimbursement, 401K matching, employee assistance program, and 9 paid holidays.



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