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Medical Assistant

4 weeks ago

Longmont, Colorado, United States Concentra Full time
Overview:

At Concentra, we're committed to improving the health of America's workforce, one patient at a time. As a Medical Support Specialist, you'll play a vital role in providing exceptional care to our patients. With a focus on clinical competency and compassion, you'll make a meaningful difference in the lives of those you serve.

This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. You'll ensure that every patient receives quality clinical care and an excellent patient experience from welcoming, respectful, and skillful colleagues.

Responsibilities:
Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing
Perform rapid screening tests (influenza, strep, mono, glucose, etc.)
Assist providers during examination and treatment
Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed
Prepare and assist clinician with procedure set up and injury care
Apply bandages, dressings and splints as ordered by the treating clinician
Dispense medications and DME as ordered by the treating clinician in accordance with state regulations
Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center
Maintain supplies, clean rooms and equipment, and stock exam rooms
Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures
Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected
In partnership with center leadership, assist with patient flow and volume
Keep patients informed of expected wait times during all aspects of the center visit
Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping
Ensure accuracy in documentation

Perform front office duties:
Greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed
Follow HIPAA guidelines and safety rules
Attend center staff meetings or huddles as required
Assist in maintaining a neat, clean, and orderly appearance throughout the facility
Complete any applicable training including but not limited to clinical competency training that occurs monthly

This role requires a strong foundation in medical procedures and medical terminology, as well as excellent communication and interpersonal skills. If you're a team player with a passion for delivering exceptional patient care, we encourage you to apply.

We are an equal opportunity employer and welcome applications from diverse candidates. Please contact us to request accommodation if needed.