Service Excellence Representative

4 weeks ago


MagstattleBas, Grand Est, United States Staff My Agency Full time
What We Offer

We're proud to offer a competitive salary plus bonus structure, with opportunities for growth and advancement. You'll also enjoy a remote work day per week after training, paid time off, and valuable experience.

About the Role

We're seeking a highly motivated individual to join our team as a Customer Service Representative. In this role, you'll be responsible for:

  • Establishing strong customer relationships and following up as needed
  • Providing excellent customer service, responding to inquiries, and resolving issues promptly
  • Using a customer-focused approach to educate customers about insurance options
  • Maintaining a strong work ethic and commitment to success

As an Agent Team Member, you'll be part of a dynamic team that's passionate about delivering exceptional customer experiences.

Requirements

To succeed in this role, you'll need:

  • Excellent interpersonal and communication skills
  • A people-oriented approach and strong organizational skills
  • The ability to learn quickly and adapt to new situations
  • A proactive approach to problem-solving and a dedication to customer service
  • A valid Property & Casualty license (obtainable through our training program)
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