Service Excellence Representative
4 weeks ago
We're proud to offer a competitive salary plus bonus structure, with opportunities for growth and advancement. You'll also enjoy a remote work day per week after training, paid time off, and valuable experience.
About the RoleWe're seeking a highly motivated individual to join our team as a Customer Service Representative. In this role, you'll be responsible for:
- Establishing strong customer relationships and following up as needed
- Providing excellent customer service, responding to inquiries, and resolving issues promptly
- Using a customer-focused approach to educate customers about insurance options
- Maintaining a strong work ethic and commitment to success
As an Agent Team Member, you'll be part of a dynamic team that's passionate about delivering exceptional customer experiences.
RequirementsTo succeed in this role, you'll need:
- Excellent interpersonal and communication skills
- A people-oriented approach and strong organizational skills
- The ability to learn quickly and adapt to new situations
- A proactive approach to problem-solving and a dedication to customer service
- A valid Property & Casualty license (obtainable through our training program)
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