Customer Service Representative

3 days ago


MagstattleBas, Grand Est, United States Village Pointe Toyota Full time

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Village Pointe Toyota. The ideal candidate will have excellent communication skills, be able to handle high volumes of customer inquiries, and possess a strong ability to resolve issues in a professional and courteous manner.

Key Responsibilities:
  • Make outbound phone calls to existing customers (over 150 per day)
  • Answer inbound service and parts phone inquiries
  • Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Requirements:
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment with high call volumes
  • Strong problem-solving and conflict resolution skills
  • Ability to maintain confidentiality and handle sensitive information

This is a challenging yet rewarding role that requires a high level of energy, enthusiasm, and dedication. Our estimated salary for this position is $52,500 per year.



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