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Service Excellence Representative
2 months ago
Customer Service Representative at
Full-time Position
Job Overview
We are seeking a personable and dedicated individual to enhance our client interactions and ensure their satisfaction. Proficiency in computer applications is essential, with a preference for candidates experienced in Quickbooks Enterprise. This role requires in-person attendance; remote work is not an option.
Given the owner’s background as a former law enforcement officer, applicants should feel at ease in that setting, as the owner maintains a presence on-site.
This family-operated business also provides a nurturing environment for cats, so potential employees should be comfortable with occasional feline visitors. If you have allergies, please be prepared with appropriate medication. We strive to accommodate our team members' needs while emphasizing the importance of consistent in-person attendance.
Our standard working hours are from 8:30 AM to 4:30 PM, Monday through Friday. Comprehensive insurance benefits commence from the first day of employment.Experience Job Type Location: Dallas, Texas. Our company has been a proud member of the building industry since the late 1980s, committed to delivering exceptional customer service.
We believe in maintaining a personal touch, with our friendly staff available to answer calls during business hours.Our extensive range of products includes traditional cabinet hardware and bath accessories, available in various styles from classic to contemporary.
Additionally, we offer unique handcrafted items made from high-quality materials, ensuring a diverse selection for every taste. Our efficient order processing allows us to fulfill most requests on the same day, and we take great care in packaging to guarantee safe delivery.
We consider our employees as part of our extended family, with many team members having been with us for over a decade. As we grow, we continue to welcome new family members to better serve our valued customers. Thank you for considering joining our team.