Asset Protection Manager

4 weeks ago


Santa Fe, New Mexico, United States HOME DEPOT U.S.A., INC. Full time
Job Summary

The Multi-Unit Asset Protection Manager is a key role within Home Depot U.S.A., INC. responsible for driving core programs and strategies relating to theft and fraud mitigation, operational excellence, safety, and environmental compliance across multiple stores.

Key Responsibilities
  • Internal and External Theft and Fraud: 50% of time
  • Perform timely entry of internal cases into the case management system in accordance with AP Policy; to include activity scans, review alerts, and physical security
  • Review available resources to identify key theft trends by class and SKU for internal and external theft and create solutions
  • Conduct timely interviews for internal theft cases identified by MAPM or Central Investigations Team (CIT)
  • Timely review, approve, or reject external cases submitted by the Asset Protection Specialists
  • Build partnerships with local law enforcement in order to strengthen THD's brand
  • Daily, weekly and monthly review of business practices, exception base reporting, theft portal and AP Performance Hub
  • Review and analyze shrink performance within the district and by store location
  • Monitors shrink indicators and drives execution of initiatives
  • Review and analyze shrink performance within the district and by store location
  • Manages the Company's shrink reduction strategy
People Management
  • Make hiring decisions and take disciplinary action including termination (leveraging HR resources)
  • Staff and schedule AP associates to meet the needs of the business utilizing theft trends and store tips
  • Teach, coach, train, and develop AP associates to ensure theft mitigation processes are executed, developing leads, documenting known thefts, cases are documented properly and opportunities are addressed
  • Conduct performance reviews, utilize performance management to address performance opportunities, and attend RDO and district talent review
  • Coach and train associates on proper safety behaviors and environmental/regulatory processes to include execution of Handling Hazardous Materials (HHM) program and Store Readiness Checklist (SRC) process
Driving Execution
  • Drive execution of the Merchandise Protection Standards (MPS), Pick Ticket, and Lockup programs
  • Review Front End Accuracy standards to include Accuracy/Theft and Fraud initiatives and G.E.T initiatives
  • Ensure stores are driving a safety culture by promoting safety initiatives
  • Manages execution of 3rd party guard resources
  • In partnership with DHRM, DM, de-escalation of serious incidents and threats of violence
  • Teach, coach, and train store leadership and associates on theft/fraud, operational shrink and shrink mitigation initiatives
Requirements
  • Reports to Regional Director, Operations (RDO)
  • This position oversees Asset Protection Specialists
  • This position may require overnight travel
Travel Requirements
  • Typically requires overnight travel less than 10% of the time
Physical Requirements
  • Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward
Working Conditions
  • Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion
Minimum Qualifications
  • Must be eighteen years of age or older
  • Must be legally permitted to work in the United States
  • Associates/Bachelor's degree in related field and or 3+ years experience in retail AP or related field
Preferred Qualifications
  • 3+ years multi-unit retail AP experience
  • Lead a team with a focus of external/internal theft
  • Conducting internal investigations to include interviews
  • Organized Retail Crime elements and law enforcement partnerships
  • Utilization/management of physical security and investigations systems (CCTV, Alarm, Exception Based Reporting)
  • LPC/LPQ Certification
  • Be able to work a flexible retail schedule, position includes supporting multi store locations
Minimum Education
  • The knowledge, skills and abilities typically acquired through the completion of a associate's degree program or equivalent degree in a field of study related to the job
Preferred Education
  • No additional education
Minimum Years of Work Experience
  • 3
Preferred Years of Work Experience
  • No additional years of experience
Minimum Leadership Experience
  • None
Preferred Leadership Experience
  • None
Certifications
  • None
Competencies
  • Develops Talent
  • Decision Quality
  • Building Effective Teams
  • Communicates Effectively
  • Manges Conflict
  • Situational Adaptability
  • Drives Results


  • Santa Fe, New Mexico, United States Home Depot Full time

    Job Title: Asset Protection SpecialistAt Home Depot, we're committed to preventing financial loss and ensuring a safe and secure environment for our customers and employees.Key Responsibilities:Prevent theft and fraud by monitoring store activity and reviewing CCTV footage.Support safety and environmental program compliance in assigned stores.Identify...


  • Santa Fe, New Mexico, United States Walmart Full time

    Job SummaryAs an Asset Protection Operations Coach at Walmart, you will play a critical role in ensuring the safety and security of our stores and assets. You will be responsible for leading and developing teams to prevent and detect theft, fraud, and other forms of loss. You will also be responsible for implementing and enforcing company policies and...


  • Santa Fe, New Mexico, United States Target Full time

    Security and Risk Management at TargetAs a Security Specialist at Target, you will contribute to a secure work environment for all team members, temporary workers, vendors, and visitors. Your responsibilities will include executing routines to identify and investigate theft, as well as advancing Assets Protection partnerships through professional...

  • Sales Manager

    1 month ago


    Santa Fe, New Mexico, United States Carter'sOshKosh Full time

    About Carter'sCarter's is the largest branded marketer in North America of apparel exclusively for babies and young children. Our brands, Carter's and OshKosh B'gosh, are two of the most recognized brands in the marketplace.Job SummaryWe are seeking a Part-Time Sales Manager to join our team. As a Sales Manager, you will be the first face of the brand for...

  • Sales Manager

    4 weeks ago


    Santa Fe, New Mexico, United States Carter'sOshKosh Full time

    Role OverviewCarters, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. As a Part-Time Sales Manager, you will be the first face of the brand for growing families, congratulating new parents and grandparents, introducing new baby essentials, and helping prep for the first day of school and all the big...

  • Accounting Manager

    4 weeks ago


    Santa Fe, New Mexico, United States Jobot Full time

    Job SummaryWe are seeking a highly skilled Accounting Manager to join our Finance team at Jobot. As a seasoned professional with a strong background in accounting, budgeting, and general ledger management, you will be responsible for overseeing the daily operations of our accounting department, developing financial statements, and ensuring our company...

  • Accounting Manager

    4 weeks ago


    Santa Fe, New Mexico, United States Jobot Full time

    Accounting Manager Job DescriptionJobot is seeking a highly skilled Accounting Manager to join our Finance team. As a key member of our team, you will be responsible for overseeing the daily operations of our accounting department, developing financial statements, and ensuring our company adheres to legal standards and in-house...

  • Accounting Manager

    4 weeks ago


    Santa Fe, New Mexico, United States Jobot Full time

    Dynamic Finance Team - Mission Driven - FlexibilityThis is an exceptional opportunity for a seasoned professional with a strong background in accounting, budgeting, and general ledger management. The ideal candidate will have a proven track record in leading financial operations and driving business strategy.Key Responsibilities:1. Oversee and manage the...


  • Santa Fe, New Mexico, United States State of New Mexico Full time

    Radiation Protection Program Supervisor Job DescriptionThis position supports the Radiation Control Bureau by providing leadership, direction, and oversight of staff who review, process, and manage permits, licenses, and certifications related to materials and x-ray machine facilities throughout the State to ensure compliance with state and federal...


  • Santa Fe, New Mexico, United States Chemours Full time

    About the RoleWe are seeking an experienced Infrastructure Engineering Manager to join our team at Chemours. As a key member of our infrastructure team, you will be responsible for designing and maintaining our on-premise data centers as well as IAAS, PAAS, and SAAS functions in Microsoft Azure and Enterprise Networking.Key ResponsibilitiesManage...


  • Santa Fe, New Mexico, United States State of New Mexico Full time

    Job SummaryThis position supports the Radiation Control Bureau by providing leadership, direction, and oversight of staff who review, process, and manage permits, licenses, and certifications related to materials and x-ray machine facilities throughout the state to ensure compliance with state and federal regulations.Key ResponsibilitiesLead a team of...


  • Santa Fe, New Mexico, United States Walgreens Full time

    Job SummaryAs an Inventory Specialist at Walgreens, you will be responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store. This includes both front-end and pharmacy operations. You will support pharmacy inventory management activities, such as receiving, counting, ordering, and...


  • Santa Fe, New Mexico, United States Chemours Full time

    Chemours is seeking a highly skilled Infrastructure Engineering Manager to lead our team in designing and maintaining On-Premise Data Centers and cloud-based infrastructure in Microsoft Azure and Enterprise Networking. The ideal candidate will have a strong background in enterprise-level infrastructure management, cloud computing, and automation.Key...


  • Santa Fe, New Mexico, United States Oracle Full time

    Job DescriptionAs a Senior Software Engineer in Oracle Cloud Infrastructure, you will have the opportunity to solve challenging technical problems and contribute to the development, delivery, and operation of cloud services that enable animation, film, and game development studios to migrate their entire production pipeline to the cloud. The charter is...


  • Santa Fe, New Mexico, United States ATA Services Inc Full time

    Job SummaryATA Services, Inc. is seeking a skilled Multimedia Content Creator to join our team. As a Videographer, you will be responsible for creating high-quality video and audio content that showcases our organization's mission, vision, and values.Key ResponsibilitiesConceptualize, script, shoot, edit, and deliver timely and engaging video content that...


  • Santa Fe, New Mexico, United States Walgreens Full time

    Job Summary:Walgreens is seeking a highly skilled and compassionate Pharmacist (Full or Part Time) to join our team. As a key member of our retail pharmacy team, you will be responsible for providing exceptional patient care and services, ensuring the efficient operation of the pharmacy, and promoting a positive customer experience.Key...


  • Santa Fe, New Mexico, United States ATA Services Full time

    Job Title: Multimedia Content CreatorATA Services, Inc. is seeking a highly skilled Multimedia Content Creator to join our team. As a key member of our marketing team, you will be responsible for creating engaging video and audio content that showcases our organization's mission, vision, and values.Key Responsibilities:Conceptualize, script, shoot, edit, and...

  • Operations Manager

    4 weeks ago


    Santa Fe, New Mexico, United States State of New Mexico Full time

    Job SummaryThis position supports the Protective Services Deputy Director of Operations by providing management and oversight of the programs administrative and fiscal operations. This position is located within the Operations branch of the Protective Services program.Key ResponsibilitiesManagement and oversight of administrative staff statewide to include;...


  • Santa Fe, New Mexico, United States Plexos Group Full time

    Job DescriptionPlexos Group is seeking a Case Manager to support a wildfire disaster response program. The successful candidate will provide continuous, comprehensive case management services to survivors impacted by wildfires and subsequent flooding declared under DR-4652-NM.The Case Manager will be responsible for assessing individual needs, providing...

  • Unit Manager

    4 weeks ago


    Santa Fe, New Mexico, United States Genesis Healthcare Services Full time

    As a Unit Manager/Director - RN at Genesis HealthCare, you will play a crucial role in delivering high-quality care and achieving positive clinical outcomes within an assigned nursing unit.Key Responsibilities:Lead and direct the overall operations, coordination, and direction of nursing and patient/resident care for an assigned nursing unit.Collaborate with...